About Us – IT Support Omaha

IT Support Omaha

If you’re older than 30, you might remember in the middle 90’s when AOL used to mail an install CD every week to your house. They were giving away 1000 hours on the Internet, for FREE!

Hallie’s Story

In 1995, I was a teenager in a small town just outside of Omaha, Nebraska. In the early 90's I begged, pleaded and negotiated with my parents to install AOL on our home computer. I was so excited! AOL offered an opportunity to meet people that I would have never met. Sometime in 1995, I managed to find myself in a general AOL chat room with friends that I had met online.

Jason’s Story

In Redondo Beach, California during the early 90’s my Grandfather talked my parents into spending way too much money on a home computer. He had worked with computers from the very beginning and saw that they were becoming central to life. From the very first time he showed me how to use a computer, I was fascinated by it. What was even more fantastic was a service called AOL that allowed me to tie up our only phone line in the house for hours on end idly chatting with strangers in a chat room.

Our Story

It was fate, or AOL, in 1995 that brought us together. From two different states, thousands of miles away from each other, we became friends in an AOL chat room. That friendship lasted four years before finally meeting in person. It continued when we married in 2004 and continues today! We started out together in California and moved to Nebraska in 2002.

After moving back to Nebraska, we both spent time in the corporate world. While challenging and fun, we both had the entrepreneurial bug. And after having family and friends asking for help with their computers either personally or at their place of business, it became obvious to us that we needed to start our own IT Support and IT Services business in Omaha.

We structured the business so that we could eliminate the common frustrations we heard so frequently from business owners when we first started out. Business owners were tired of unresponsive, fly by night, bubble-gum-and-band aid computer guys. YOU, the business owner, deserve a reliable network, a competent IT company and someone who will answer your phone or email on your timeframe, not theirs.

With Knights of Bytes, you’ll find that we’ll provide a white glove experience to all of our clients, regardless of their size. We work hard to provide you with the IT support and IT services that your Omaha business needs to keep your systems up and running. Stop relying on the computer guy or company who treats you like a bad date and never calls you back. Give us a try by requesting an IT Assessment.

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